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Signpost - Home Page - One YMCA

Signpost is fully committed to the continued provision of counselling, coaching and other support to help young people aged 10-25 and living in Hertfordshire overcome problems in their lives.
Counselling provides a safe space for you to process feelings and experiences in which the counsellor will help facilitate your journey. Counselling allows you to reflect on your experiences, identify patterns of behaviour or explore coping strategies to help you navigate everyday life.


Funded Counselling Service

We have a number of funded spaces for 10-19 year olds living in Hertfordshire.

  • Early Intervention and Prevention Project for those living in Dacorum, Hertsmere, Three Rivers and Watford (funded by Hertfordshire County Council). A maximum of 12 sessions of counselling will be available for 10-19 year-olds who have not previously had support.
  • Counselling Plus Project for young people aged 10-25 who have not previously had support and living across Hertfordshire.
Self-funded Counselling Service

Due to the limited number of funded spaces, there are some self-funded places available throughout the year for children, young people and adults.

Request Support Here


YoungMinds.co.uk – Talking to your child

The Sandbox – For 10-25s in Hertfordshire.

TeenTips.co.uk – Resources for schools & parents

Relate.org.uk – Counselling and advice for children, young people and adults

Dove.com – Self esteem project for young people

BeatEatingDisorders.org.uk – Help and support for individuals and families with eating disorders

Safeguarding Policy


Single Point of Access (SPA) on 0300 777 0707 or 0800 644 4101. This is a 24/7 service.

Text SHOUT to 85258 (All texts are answered by trained volunteers. Texts are free from EE, O2, Vodafone, 3, Virgin mobile, BT mobile, GifGaff, Tesco mobile and Telecom Plus)

Samaritans.org: call from any phone anytime for free 116 123

Childline: 0800 1111


“Just wanted to thank you for being there, it means a lot when no one else seems to be bothered. I can hear in your voice that you do actually care. I’m depressed a lot of the time so it means a lot even if it’s once a week. Thank you.”
“Thank you for helping so much for the past few months, I really appreciate it, and all the techniques you’ve taught me will come in handy.”
“I have learned some new ways of using art. It helps me feel calm and I have made new friends’ (11 year old member of the Art group).”
“I am so appreciative of my coach’s help, and couldn’t have made the improvements I have without him.”


Our main service is one-to-one counselling across Hertfordshire.


Empowering coaching sessions for young people to take ownership of their wellbeing.

Wellbeing Groups

We run a variety of wellbeing groups throughout the year.

Remote Counselling

At Signpost we offer one-to-one video/telephone counselling.

Signpost is committed to providing a safe environment for staff and clients and promoting the welfare of all the children, young people and vulnerable adults we work with, regardless of gender, ethnicity, disability, sexual orientation or religion. Please ask to see our safeguarding policy for more detailed information.

Tell us about yourself & request support



On 1st April 2022, Signpost became part of the One YMCA Group. Signpost continues to operate independently as a wholly owned subsidiary of One YMCA.  This enables us to continue the development of the Charity, strengthening its position to tender for new contract delivery and increase the ability to continue meeting its charitable purposes.

Charity number: 1167027





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