We provide safe, affordable places to live thatย feel like home and focus on community spirit and togetherness. Our approach to support is basedย on strengths, and our residents are always at the centre of their own support plans. The support they receive reflects their aspirations to access education, training, employment and volunteering, their future housing needs, and addresses any physical and mental wellbeing needs. Our aim is to empower residents to gain the tools and skills that enable stability, independent living, promising futures, and connection to their communities.
Currently, we provide housing services and supported living across 12 different districts in Hertfordshire, Bedfordshire and Buckinghamshire and we are constantly looking to expand this to help even more vulnerable people in the community, changing and saving their lives.
Watford
Three Rivers
East Herts
Dacorum
Hertsmere
Stevenage
North Herts
Broxbourne
Welwyn Hatfield
Luton
High Wycombeย
Aylesbury
The dynamic pathway to independence is a seamless, continuous movement towards independence with each rough sleeper taking a journey which is planned out on a person centric basis towards full independence, which isis split into 5 distinct phases.
By seamlessly connecting these stages together, we are able to support each individual who in some cases have been trapped in the same cycle of homelessness for between 5-10 years on a journey towards true independence where they can contribute to the community around them. Building skills and learning basic human
Initial Intensive Transitional Step Down Move On
Although the Dynamic Pathway to Independence is perfect for the majority of rough sleepers, there was a small cohort of people who didnโt fit in with the shared/co-living arrangements. This is where we introduced our Housing First model and we now have 25 units of Housing First in Watford, as well as Aylesbury and High Wycombe.
Housing FirstMaking information easier to access
STAIRs (Social Tenant Access to Information Requirements) is a new government initiative aimed at making it simpler for social housing customers to access information about their landlord, their services and how homes are managed.
What does STAIRs mean for you?
From October 2026, social housing providers will publish information about how their services are managed and delivered. This will include areas such as repairs, building and home safety, performance, spending and decision-making.
From April 2027, customers will be able to request certain information relating to their home or tenancy. Landlords will generally need to respond to these requests within 30 days.
Our commitment to transparency
We believe customers should be able to easily access clear and useful information about the services they receive.
We are committed to being open, transparent and accountable. We will be publishing information as required under STAIRS, helping you find more information about our services, performance and the way we operate.
