If you are a resident of Hertfordshire aged 16 + who is or has been subjected to domestic abuse, then the Beacon Domestic Abuse Support Hub can help.
What we will do:
- Provide a non-judgmental, safe space to discuss your individual needs.
- Make referrals with your agreement to other organisations, so you don’t have to
- Arrange for you to gain a range of practical and emotional support for domestic abuse related issues via one access point.
In emergency, please call 999 – if you can’t speak you can dial 999 and press 55 to get the operator to help. If you are deaf or can’t verbally communicate you can register with the emergency SMS service Contact 999 using Relay UK – How to use Relay UK | Relay UK (bt.com)
For urgent needs relating to the following contact:
- Emergency Safe Accommodation or Refuge – Safer places on 03301 025 811 or email [email protected]
- Hertfordshire NHS Mental Health Services on 0800 6444 101
- Hertfordshire Children’s Services 0300 123 4043
- Hertfordshire Adult Services on 0300 123 4042
- All are available 24/7 365 days per year.
Who can use the Beacon Domestic Abuse Support Hub?
- People themselves who are or have been subjected to Domestic Abuse and would like to access Community Outreach Support
- Friends, family members or other persons concerned about someone who is currently or has been in the past subjected to Domestic Abuse
- Professionals who are not trained or able to assess Domestic Abuse risk
We welcome calls from people regardless of gender, race/ethnic origin, religious belief, disability or sexual orientation.
Translation services are available to those who do not have English as a first language.
What sort of support can the Community Outreach Services provide:
The Community Outreach Services that we can refer you to, provide a range of practical and emotional support to help with your safety and recovery.
The following are types of support that may be delivered by Community Outreach Services but are not limited to:
Safety Planning/Advice
Healthy relationships
Legal Advice
Emotional Support
Coping Strategies
Tech/Online abuse/Safety Advice
Support Networks
Power & Control
Stalking & Harassment
Health & Wellbeing
Court Order Applications
Honour-Based Abuse
Advocacy – helping explain your needs and wishes
Therapy
FGM - Female Genital Mutilation
Housing Advice
Accommodation
Recovery / Wellbeing Programmes
Signposting to other services
Financial/benefits/debt advice
Groups/Peer support
Help reporting to police (if you choose to)
Family court & child contact advice
Our friendly, non-judgmental team have received specialist Domestic and Sexual Abuse training and have experience supporting people who have experienced this type of abuse.
Take a step towards a happier and safer future with our help
Contact details:
0300 002 0008
[email protected]
Monday-Friday excl. bank holidays 9am-4.30pm
Call safety
We will try our best to answer your call when you ring. At times when we are very busy your call may go through to voicemail. You are welcome to call back at another time or leave a message.
*We will only call people back if we know it is safe to do so – please confirm by voicemail if it is safe to call back and provide availability within our operating hours.
**Our calls will display as withheld number and will not show up on your phone bill.
***If you are calling on behalf of someone else, you must have their consent to share their details. We will not call anyone without their consent.
We offer support services in Hertfordshire and Bedfordshire. For Bedfordshire, please visit our page below.
Bedfordshire Support Services
