YMCA (including its subsidiaries Signpost and ECP) is committed to promoting best practice and ensuring that Children, Young People and Adults at Risk are free from harm and abuse. Where harm and abuse is recognised or suspected, YMCA expects staff and volunteers to respond and refer in accordance with our policy and operational procedures.

If you need to speak to someone about a safeguarding concern, you can:

  1. call the Police on 999 if the concern presents an immediate threat to a person’s safety
  2. call a YMCA Designated Safeguarding Lead, if the concern relates to a YMCA service user, staff member, volunteer, or activities taking place within YMCA buildings –
    1. Michael Howe – 01923 943 949
    2. Matt Penny – 07779 298283
    3. Linzi Schier – 07776 488165
    4. Email our Safeguarding Leads on [email protected]

If you are a staff member or volunteer submitting safeguarding information, please keep this email as confirmation of receipt.

View our policy here

Local Information


Children,  young  people  and  adults  at  risk  –  Health  &  Community  Services  by  calling  the customer services centre on 0300 123 4042

Adults  at  risk (if  you  believe  an  adult  is  receiving  mental  health  services)  –  by  calling  the Hertfordshire Partnership Foundation Trust on 0300 777 0707

Central Bedfordshire

Children and young people – by calling 0300 300 8585 (office hours) or 0300 300 8123 (out of hours)

Adults at risk – by calling 0300 300 8122 (office hours) or 0300 300 8123 (out of hours)

Bedford Borough

Children and young people – by calling Multi Agency Support Hub (MASH) on 01234 718700 (office hours) or ring 0300 300 8123 (out of hours).

Adults at risk – by calling 01234 276222 (office hours) or 0300 300 8123 (out of hours)


Children and young people – by calling the First Response Team on 0845 460 0001 (office hours) or ring 0800 999 7677 (out of hours).

Adults at risk – by calling 0800 137 915 (office hours) or 0800 999 7677 (out of hours)

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